FREQUENTLY ASKED QUESTIONS

Q. What are the camp hours?

Our camp hours are from 9am - 4pm. Additionally, extended care can be purchased from 8am - 9am, and 4pm - 5pm. Please note that our late policy incurs a charge of $1 per minute for pickups after 4 pm.

Q. Will the children be working in pairs, or individually?

Our Junior groups (4.5 -7 years old) will use their own individual Lego set, and iPad. Our Middle and Senior groups (7-12 years old) will be working in pairs during their robotics class, but individually during their Minecraft class.

Q. Do I qualify for RL24 tax receipts?

Yes, our camp issues RL-24 slips for eligible childcare expenses, allowing you to claim the childcare tax credit in Quebec.

Q. What is your Cancellation Policy?

More than 3 weeks
If you would like to cancel your order with more than 3 weeks prior to the start date (21 days or more in advance), we will issue a full refund to your family credit account with Inventor STEM School and available for future use (which can be used towards any of our evening/weekend after school programs or camps).

Between 21 and 10 days
For every cancellation which is less than 21 days but not more than 10 days before the start date, the full amount minus 50$ cancellation fee will be transferred to your family credit account with Inventor STEM School and available for future use (which can be used towards any of our evening/weekend after school programs or camps).

Less than 10 days
For every cancellation which is less than 10 days prior to the start date – the cancellation fee of 100$ will apply and the rest will be transferred to your family credit account with Inventor STEM School.

*If you would like us to refund the remaining balance directly to your initial method of payment, please note that a small administrative fee of 3% of the original payment amount will apply.

Please note that once camp has started, there will be no cancellations or partial refunds in the case of sickness related absence or missed days for any other reason. No refund, reduction of fees or credit will be granted for late arrival, early departure, withdrawal, or dismissal.

Q. What if my child has allergies? Can they go to this camp?

Absolutely! We proudly maintain a nut free environment and when you register with us, one of the documents you will be asked to fill out is an allergy form so that we can keep aware of all allergies. We also ask all parents to be mindful and pack nut-free lunches as well as keep in mind other allergens from Big 8. There will be no food sharing between kids and our teacher will strictly supervise lunch to make sure everyone is safely eating only the food brought from home.

Q. Will the lessons make the camp too hard?

Not at all! While we do pride ourselves on our educational component, the children will be having too much fun to even realize just how much they are learning. We do our best to make sure the children learn by doing, and what children do best is playing! Our classes are also kept small to ensure that each child receives the support they need.

Q. What if my child has a runny nose, fever or any other illness and can not attend the camp?

If your child is experiencing a fever or other symptoms of illness, we kindly ask that you keep them at home. This policy is in place to ensure the comfort and well-being of your child, as well as to protect the health of our other campers and staff.

Last update – January 2025