FREQUENTLY ASKED QUESTIONS
Q. When is the pick up and drop off?
Camp starts at 8am, although the children can join us anytime between 8 am and 9 am. That gives parents the full hour to drop off their children without having to worry about any traffic coming in. Camp ends at 4pm, so pick up would be from 3:45-4pm.
Q. Will the children be sharing their Lego sets?
No, each child is given their own individual Lego set, science experiment set, and STEM activities set.
Q. What is your Cancellation Policy?
If you would like to cancel your order with more than 3 weeks prior to the start date (21 days or more in advance), we will issue a full refund minus the processing and cancellation fee. This fee is paid not to Inventor STEM School, but to the payment processing platform and is approximately 3-5%.
For every cancellation which is less than 21 days but not more than 7 days before the start date, the full amount will be transferred to your family credit account with Inventor STEM School and available for future use (which can be used towards any of our evening/weekend after school programs or camps).
For every cancellation which is less than 7 days prior to the start date – the cancellation fee of 50$ will apply and the rest will be transferred to your family credit account with Inventor STEM School
*If the reason for cancellation is related to Covid or any health problems, you may receive the full refund minus the processing and cancellation fee (see above). You will need to provide us a proof (doctor’s notice/ positive test result/etc.) and we will review your request for the refund.
Q. What if my child has allergies? Can they go to this camp?
Absolutely! We proudly maintain a nut free environment and when you register with us, one of the documents you will be asked to fill out is an allergy form so that we can keep aware of all allergies.
Q. Will the lessons make the camp too hard?
Not at all! While we do pride ourselves on our educational component, the children will be having too much fun to even realize just how much they are learning. We do our best to make sure the children learn by doing, and what children do best is playing!
Q. What if my child has a runny nose?
For our Covid-19 Protocols, please see: https://stemschoolinventor.ca/covid.php
Last update – February 10, 2022