FREQUENTLY ASKED QUESTIONS
Q. When is the pick up and drop off?
Camp starts at 8am, although the children can join us anytime between 8 am and 8:30 am. That gives parents time to drop off their children without having to worry about any traffic coming in.
The only day when we would ask campers to arrive on time (8am) will be Monday because we do orientation at the beginning of each week.
Camp ends at 4pm, so pick up would be from 3:45-4pm. Please, do not be late to pick up your children, and if this is the case – late policies will be applied.
If you expect you might be late, we would recommend you to purchase extended hours, which are from 4pm to 5pm, for the additional price of 35$ per week.
Q. Will the children be sharing their Lego sets?
Small kids (5-7 years old) will be given their own individual Lego set, science experiment set, and STEM activities set. STEM Middle and STEM Senior age groups (7-12 years old) will be working in pairs for their robotics class and individually for their Minecraft class.
Q. What is your Cancellation Policy?
If you would like to cancel your order with more than 3 weeks prior to the start date (21 days or more in advance), we will issue a full refund minus the processing and cancellation fee. This fee is paid not to Inventor STEM School, but to the payment processing platform and is approximately 3-5%.
For every cancellation which is less than 21 days but not more than 14 days before the start date, the full amount minus 50$ cancellation fee will be transferred to your family credit account with Inventor STEM School and available for future use (which can be used towards any of our evening/weekend after school programs or camps).
For every cancellation which is less than 14 days prior to the start date – the cancellation fee of 100$ will apply and the rest will be transferred to your family credit account with Inventor STEM School.
Please note that once camp has started, there will be no cancellations or partial refunds in the case of missed days or sickness related. No refund, reduction of fees or credit will be granted for late arrival, early departure, withdrawal, or dismissal.
*If the reason for cancellation is related to Covid or any health problems, you may receive the full refund minus the processing and cancellation fee (see above). You will need to provide us a proof (doctor’s notice/ positive test result/etc.) and we will review your request for the refund.
Q. What if my child has allergies? Can they go to this camp?
Absolutely! We proudly maintain a nut free environment and when you register with us, one of the documents you will be asked to fill out is an allergy form so that we can keep aware of all allergies. We also ask all parents to be mindful and pack nut-free lunches as well as keep in mind other allergens from Big 8. There will be no food sharing between kids and our teacher will strictly supervise lunch to make sure everyone is safely eating only the food brough from home.
Q. Will the lessons make the camp too hard?
Not at all! While we do pride ourselves on our educational component, the children will be having too much fun to even realize just how much they are learning. We do our best to make sure the children learn by doing, and what children do best is playing!
Q. What if my child has a runny nose, fever or any other illness and can not attend the camp?
Please note that once camp has started, there will be no cancellations or partial refunds in the case of missed days or sickness related. If your child is experiencing fever or fatigue/weakness or cough/sore throat/runny nose, we can not accept them in our care to make sure that we keep other children and our staff members healthy.
Last update – January 27, 2023